Terms & Conditions


Terms and conditions for use of this site

1: User agreement between the user (“User”, “you”) and COZIERLUXURYTOURS ( “we” “Us”).Please read these terms and
conditions of use (“Terms and Conditions”) before using the COZIERLUXURYTOURS web site (“Site”). You consent to these
Terms and Conditions when you use this Site, without qualification. Your continued use of this website will be
interpreted as your consent to these terms and conditions.

2: Ownership and Use
This Internet website (“website”) belongs to and is solely owned by COZIERLUXURYTOURS a division of ( Cozier Link
Marketing CC ). By visiting and interacting with this website you agree to be bound by the following obligations,
including without limitation:

* You must be 18 years of age or over and have legal capacity.

* Cozierluxurytours reserves the right to amend, modify or replace these terms and conditions from time to time.

* We may change our website and correct, or update, information (including product information) at any time- without
prior notice. Except with regard to the descriptions of products available for order.

* The transmission of threatening, defamatory, pornographic, political, or racist material or any material that is
otherwise unlawful is expressly prohibited.

* We do not represent or warrant that the material contained in our website, any of the functions of our website and the
server will operate without interruption or delay or will be error-free, free of any defects,viruses or
bugs or compatible with any other software or material.
* You accept financial responsibility for all transactions made under your name or account

* You warrant that all information you provide about yourself or anyone else shall be true and accurate.

* The Site must not be used for speculative, false or fraudulent bookings.

* The Site and any content may not be modified, copied, transmitted, distributed

3: Booking: The applicable booking conditions are those which appear on the relevant product pages and you must read these
before confirming your booking. All bookings are also subject to the general information appearing in our current web
pages and product descriptions. We recommend you print a copy of our applicable booking conditions and this additional
information together with all other relevant details relating to your chosen tour or travel arrangements prior to making
a booking with us

4: Booking and purchase conditions contain limitations and exclusions of liability to any person(s) who books and/or
takes any of the holidays and/or travel arrangements advertised on this Site. Cancellation and amendment charges
are payable if a booking or other purchase is cancelled or amended after it has been confirmed.

5: Ordering on-line: We have taken great care to present the products on our website as accurately as possible but the
images you see will, of course, depend on the display and colour capabilities of your viewing equipment. Consequently
we cannot guarantee that product images you see are a totally accurate representation of the actual merchandise.

6: Access to this Site is conditional on your agreement that all information contained in it and all matters which arise
between you and us will be governed by South African Law. Access is further conditional on your agreement that any
dispute or matter which arise between us, that you agree to submit to the exclusive jurisdiction of the South African
courts in relation to all matters connected with, or arising out of, our website or any order you place with us on it.

7: No warranties, promises and/or representations of any kind, express or implied, are given as to the accuracy of any
of the information contained on this Site or as to the nature, standard, suitability or otherwise of any services
offered by us or on our behalf. We shall not be liable for any loss or damage of whatever nature (direct, indirect,
consequential or other) which may arise as a result, directly or indirectly, from the use of any of the information or
material contained in this Site and/or use of or access to any other information or material via web links from this
site or any inability to access or use this Site. These exclusions of liability apply only to the extent permitted
by law and, except for information or material accessed via Sites or supplied by an identified Third Party, where
consistent with our applicable booking conditions. If any of these exclusions, in whole or part, is found to be unlawful,
void or for any other reason unenforceable, that exclusion or part of the exclusion shall be deemed severable and shall
not affect the validity or enforceability of the other exclusion(s) or part(s) of the exclusion(s) in question.

8: Without prejudice to the foregoing provisions, we are entitled to the benefit of any applicable exclusions and/or
limitations of liability permitted by the laws of any country found to be applicable to the information shown on this
Site and/or any services offered by us or on our behalf.

9: Pricing Policy: The information and/or prices shown on this Site are updated from time to time and therefore may have
changed by the time you come to book your tour package or travel arrangements. Whilst every effort is made to ensure the
accuracy of all such information and prices, regrettably errors do occasionally occur. You must therefore ensure you
check all details of your chosen tour or travel arrangements (including the price) at the time of booking.

10: Whilst every effort is made to ensure the accuracy of all information and prices displayed on this Site, regrettably
errors do occasionally occur. In the event that an incorrect price has been entered in error, any booking made based
on such incorrect price will not be valid. You will be advised of the mistake at the earliest opportunity and you wil
then have the option either to pay the correct price for the tour or to cancel and receive a full refund of any
monies you may already have paid. If we cannot contact you through your email provided by you or if we receive no
response to our e-mail, we will continue to process the remaining items on your order.

11: Ownership and Use: The copyright in the material contained on this site belongs to its Licensors or us.This license
does not permit you to and you may not reproduce, duplicate, copy, translate, distribute, sell, resell, modify, publicly
perform, prepare derivative works based on, report or otherwise use the content of this website, or any portion thereof,
for any public or commercial purpose. Use for any other purpose is strictly prohibited without prior written
permission from CozierLuxuryTours

12: The Site is provided on an ‘as is’ and ‘as available’ basis. We do not accept any liability in respect of your
ability to access or use the site at any time or for any interruption in that access or use or for ny failure to
complete any transaction. We do not warrant that the Site is free from computer viruses or other properties
that may cause loss or damage.

13: We reserve the copyright and all proprietary rights in the Site and all content. The material contained within the
Site is the property of Cozierluxurytours or its affiliates unless identified as belonging to third parties.
The name The Cozierluxurytours and any other marks, logos and graphics of The Cozierluxurytours displayed on the site
Other company and product or service names displayed on the Site may be the trademarks of their respective owners.
You are not granted any right or license to use any trademarks.

Warranty Disclaimer

This site, including any content or information contained within it or any site-related service, is provided
“as is” with no representations or warranties of any kind, either expressed or implied, including, but not
limited to, the implied warranties or merchantability, fitness for a particular purpose, and non infringement.
You assume total responsibility and risk for your use of this site and site-related services.

Cancellation procedure (Excluding Yacht Charters)

Cancellation of any booking must be received in writing and acknowledged by CozierLuxuryTours. If the cancellation
is received 7 days or less prior to tour departure date, the full deposit shall be forfeited. Any concellation received
8 days and above prior to tour departure date 50% of booking amount will be levied.If the participant fails to join a
tour or joins it after departure, or leaves it prior to its completion, no reimbursement will be made.
Please note: Travel and cancellation insurance is highly recommended for all clients. The onus is on the client to
arrange this travel insurance at the time of booking.

Tour cancellation (Excluding Yacht Charters)

Should a tour for unforeseen circumstances be cancelled by CozierLuxuryTours, we will either refund full payment
or offer an alternative tour. This refund only refers to bookings made through CozierLuxuryTours.
If CozierLuxuryTours has to curtail a tour after departure for any pertinent reason, i.e. wars, strikes, severe weather
conditions or acts of God, then CozierLuxuryTours will not be held liable for any form of refund.

Yacht Charter Cancellation Policy

* Cancellation within 15 – 30 days of arrival, 60 % of booking amount will be levied.

* Cancellation less than 15 days prior to arrival, 100% of booking amount will be levied.

* In the event that a charter is cancelled due to adverse weather conditions every effort will be made to re-schedule the

charter for a date(s) convenient to both the client and Luxury CozierLuxuryTours, alternatively any deposit or advance

payment made by the client will be refunded in full.

* In the event that a client has taken up the booking but the boat is unable to proceed to sea due to adverse weather

conditions, CozierLuxuryTours will make every effort to adjust the client’s itinerary to take account of the weather. If

unable to do so, the client will be credited with the cost of the diesel based per day included in the daily or quoted

charter price and the client will continue to receive all the other facilities and services on board the boat at the marina

or wherever the boat is berthed or moored as provided for in the quotation.

* Cancellation for medical reasons will require proof in the form of a valid doctor’s certificate

* Cancellations will only be accepted in writing and they must be sent to info@cozier.co.za. Please ensure

that you get a response acknowledging your cancellation.

* In the event of premature departure, the full extent of the stay as originally booked and confirmed will be charged.

* Refunds of monies paid for bookings are at the discretion of Management.

* We recommend that you take out insurance against cancellation due to unforeseen circumstances.
Authority and exclusion from tour

CozierLuxuryTours takes no responsibility for the actions of participants who commit any unlawful acts in South Africa.
CozierLuxuryTours reserves the right to exclude any client from the tour, if their behaviour warrants it.
BEHAVIOUR OF THE CLIENT: The Client undertakes to deport himself in an orderly fashion, not to disrupt the
enjoyment of others or to prejudice the Company’s reputation with suppliers (i.e. restaurants Bars/Night Clubs ETC).
The Tour of any Client in breach of this clause shall be terminated forthwith and the Company shall have no further
contractual obligation towards him. Clients are required to act in a responsible manner at all times, and to act with
respect towards other guests, the Tour Guides, and the property. The Company reserves the discretionary right to
decline, to accept or to require any individual to withdraw from any Tour, or to limit the amount of wine any Client
may consume. The Client is liable for all damage and losses caused by his actions.


Baggage insurance is recommended as CozierLuxuryTours can assumes no responsibility for loss, or delay in delivering
baggage to tour participants.Baggage turned over to CozierLuxuryTours for transport each day is done so at
participant’s own risk.


The client should familiarise him/herself with the tour itinerary and confirm that they are medically fit to undertake
the tour. Any participant with a known medical illness or condition must reveal this fact at the time of booking, and
make the necessary participant with a known medical illness or condition must reveal this fact at the time of booking,
and make the necessary arrangements for the provision of any drugs or treatments that may be needed during the tour.
Such clients will be required to provide a medical certificate from his or her doctor to confirm that they are
physically fit to travel.CozierLuxuryTours will hold this information in the strictest of confidence. It is necessary
to have a comprehensive medical insurance for this trip.

For South Africa, there are no inoculation requirements. The Western Cape is malaria free; however, certain areas in
South Africa and its neighbouring countries are classified as malaria risk areas and malaria prophylaxis is highly
recommended. For more information and suitable medication please contact your local tropical institute.

Travel documentation

It is the participant’s responsibility to ensure that he/she is in possession of a valid passport, visas and all relevant
travel documentation needed for South Africa. Should a client be denied entry into South Africa for any reason or due to
incorrect documentation,CozierLuxuryTours will not be held responsible for any costs and delays that may occur.

The passport must be valid for at least six months from the date of departure.


CozierLuxuryToursis responsible for providing the services listed in the tour description according to the local standards
and the accurate description of services offered in its literature.CozierLuxuryTours carefully selects and constantly checks
its contractors,such as hotels, transport and restaurants ; it cannot be held responsible for any deficiencies of services
offered by local companies.CozierLuxuryTours is not responsible or liable for any personal accidents.CozierLuxuryTours
reserves the right without prior notice to change any particulars of the tour.

RESPONSIBILITY: The Client is solely responsible for complying with the requirements of all immigration, health,
customs, and police authorities, and all other laws and regulations of the country to which the Client will travel. The
Client agrees to reimburse the Company for any expenses or fines which the Company may incur as a result of the
Client’s non-compliance with the preceding sentence.

Liability and Indemnity

In relation to our contractual obligations or services following acceptance of orders placed on our
website, neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in
contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of our

We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or
hardware, loss of data, damage or loss of business, loss of profits, or any other indirect or consequential loss
arising out of or in connection with your use of our website (including without limitation, any such loss arising
out of or in connection with any order placed on the website, whether or not accepted by us)

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission
interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft
or destruction or unauthorized access to, alteration of, or use of the site, whether for breach of contract, tortuous
behavior, negligence, or under any other cause of action

Although the company attempts to ensure the integrity and accurateness of the Site, it makes no guarantees
whatsoever as to the correctness or accuracy of the Site. It is possible that the Site could include inaccuracies or
errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In th
event that an inaccuracy arises, please inform the company by sending email to info@cozier.co.za so that it can
be corrected.

User agrees to indemnify and hold without harm the company, its officers, employees, agents, directors,
shareholders and other Users from any and all claims, damages, expenses (including attorney’s fees) and liabilities
resultant from any and all use of the Site whether authorized or not authorized.
By the use of this web site, the User accepts the terms and conditions set forth in this agreement.


Our website is controlled and operated in South Africa. These Terms and Conditions, and all matters connected with any
order you place on our website, are governed by South African law and you agree to submit to the exclusive jurisdiction
of the South African courts in relation to all matters connected with, or arising out of, our website or any order you
place with us on it.

Please note:

The information in this disclaimer and the following points apply to the tours wine packages and all other services
proposed on the Site.

Tour, tour information and itineraries are subject to change without notice: every effort will be made to keep the
itinerary as close as possible to what appeared here; however the final itinerary may due availabilities and factors
beyond our control.

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